Legal

Terms of Service

Last updated: 7 September 2026  ·  Governed by Swiss law  ·  Draft pending legal review

1. Who we are and what this covers

These terms govern the use of the website monolithquant.com and the Monolith platform (dashboard, data streams, alerts, API and connectors, together the “Service”), operated by Nicolas Ossa Contreras, trading as Monolith Quant, Goldingen, Switzerland (“we”, “us”). Full details are in the Impressum.

By creating an account, joining the waitlist or using the Service you accept these terms together with the Disclaimer and the Privacy Policy, which form part of them. If you do not agree, do not use the Service.

Platform status: the Service is currently in internal use. No subscriptions are sold and no customer accounts exist yet. The sections on accounts, subscriptions and billing apply from the date public access opens; until then the waitlist form creates no account and no obligation on either side.

2. Eligibility and accounts

You must be at least 18 years old and legally able to enter into a contract. One account per person; accounts are personal and may not be shared, and the login credentials are for your use only. A single account is a single seat: concurrent use by more than one person is a breach of these terms and of our exchange data licence.

You must give accurate information at signup and keep it accurate. Your e-mail address is fixed at signup and cannot be changed: it is the channel for security codes, billing notices and legal notices. If you need a different address, cancel the account and sign up again with the new one; the old subscription is not transferred.

Changing your password or username requires a verification code sent to the account e-mail. Every security change is confirmed by e-mail. You are responsible for everything done through your account until you tell us it was compromised; contact us immediately at contact@monolithquant.com if you suspect unauthorised access.

3. Plans, trial and billing

The Service is offered in plans described on the pricing page (Basic, Premium, Institutional). The features, limits and prices shown there at the time you subscribe are part of your contract. Prices are in US dollars, exclusive of applicable VAT and sales taxes, which are added where the law requires.

Free trial: a plan marked with a free trial gives full access to that plan for the stated number of days. A payment card is required to start it. The trial converts automatically to a paid subscription at the end of the trial period unless you cancel before it ends; we send a reminder e-mail 24 hours before the first charge. One trial per person.

Subscriptions renew automatically at the end of each billing period (monthly or annual, as chosen) at the then-current price of your plan, until cancelled. Payments are processed by our payment processor (planned: Stripe); card details are entered on the processor’s pages and never reach our servers.

Billing notices: you agree that we send you e-mails that are part of recurring billing — when a payment becomes due (ten days before renewal, when the “Pay now” option opens in your account), on every charge, and when a charge fails. These notices cannot be switched off while a subscription is active. Product news is separate and only sent with your consent.

Failed payments: if a renewal charge fails we retry and notify you; if payment is not received within 10 days after the renewal date, access is suspended until it is, and the subscription is cancelled 30 days after the renewal date.

Price changes: we may change plan prices with at least 30 days’ notice by e-mail. The new price applies from your next renewal after the notice period. If you do not agree, cancel before that renewal.

Exchange data fees: plan prices include the exchange fees for non-professional subscribers. If you meet the exchange’s definition of a professional subscriber (see section 5) the exchange’s professional data fee is billed to you at cost in addition to the plan; we tell you the amount before it applies.

4. Cancellation, upgrades and refunds

You can cancel at any time from your account page. Cancellation takes effect at the end of the current billing period; you keep access until then. Periods already paid are not refunded, except where the law requires it or where we terminate the Service (section 10). Cancelling during a free trial means nothing is charged.

Upgrading takes effect immediately; the unused part of the current period of the old plan is credited against the new one. Downgrading takes effect at the next renewal.

Annual subscriptions are paid in advance for twelve months and are not refundable on cancellation, except as stated above.

5. Market data and your status

The Service shows analytics computed from CME Group market data delivered by Databento, Inc. That data is licensed to us and, through the Service, to you for your personal display use only. You may not redistribute, resell, publish, scrape, record or otherwise pass on the market data or the real-time values derived from it (quotes, prints, candles, exposures, levels) to any third party, and you may not use the Service to feed another product or service. Screenshots for personal, non-commercial discussion are fine.

Exchanges distinguish professional from non-professional subscribers. At signup you must truthfully declare which you are, according to CME Group’s definition (in short: anyone using the data in the course of a business, on behalf of others, or who is registered with a securities or commodities regulator, is a professional). You must tell us within 30 days if your status changes. A false declaration is a breach of these terms and of exchange rules and may be reported to the exchange.

We report subscriber counts and professional/non-professional status to the exchange as required by our licence. We do not share your name with the exchange unless its rules require it; in that case we tell you first (see the Privacy Policy).

CME Group and Databento are not parties to this contract, bear no responsibility for the Service and give no warranty on the data. Market data may be delayed, incomplete or interrupted for reasons outside our control.

6. Acceptable use

You may not: attempt to access other users’ accounts or our systems beyond the interfaces we provide; interfere with or overload the Service; reverse-engineer, copy or reproduce the Service or its methodology; use automated means (bots, scrapers) to access the Service other than through an API we license to you; use the Service in violation of any law, exchange rule or third-party right.

API and connectors (Institutional plans) are subject to the additional terms in the applicable order form, including rate limits, key confidentiality and the client-side risk limits of any execution connector.

7. Not investment advice — your responsibility

The Service provides market analytics for information and research. Nothing in it is investment, financial, trading or legal advice, a recommendation, or a solicitation to buy or sell any instrument. We are not a licensed investment advisor, broker or regulated financial service provider in any jurisdiction, and we do not manage third-party capital.

Trading futures and derivatives involves a substantial risk of loss and is not suitable for everyone. Every trading decision you make is yours alone. Analytics, levels, signals and any automated execution you configure are tools; you are responsible for the orders sent from your accounts, for setting appropriate risk limits and for monitoring them. Read the Disclaimer, which forms part of these terms.

8. Availability, changes and support

The Service is provided “as is” and “as available”. We aim for continuous operation during exchange trading hours but do not guarantee uninterrupted or error-free service; maintenance, exchange outages, data-feed interruptions, network failures and the like can affect it. Basic and Premium plans carry no service-level commitment; Institutional plans are governed by the service levels in their order form.

We may change, add or remove features, and may change the analytics methodology as our research evolves. Material reductions of a plan’s features are announced by e-mail at least 30 days in advance; if you do not agree, cancel before your next renewal.

Support is by e-mail at contact@monolithquant.com. We answer as quickly as we can but do not guarantee response times unless stated in an order form.

9. Intellectual property

The Service, its software, methodology, design, documentation and content are our property or licensed to us and are protected by copyright and other laws. Your subscription gives you a personal, non-exclusive, non-transferable, revocable right to use the Service for its intended purpose during the subscription. All other rights are reserved. Market data remains the property of the exchange.

Feedback you give us about the Service may be used by us without obligation to you.

10. Termination

We may suspend or terminate your account, with notice where reasonable, if you breach these terms (in particular sections 2, 5 and 6), if your payment fails as described in section 3, if the exchange or our data provider requires it, or if we discontinue the Service. If we discontinue the Service or terminate for reasons other than your breach, we refund the unused part of any prepaid period. On termination your right to use the Service ends; sections 5, 7, 9, 11 and 13 survive.

You may delete your account from the account page or by e-mail. Deleting the account cancels any subscription as in section 4. Data is retained as described in the Privacy Policy.

11. Liability

To the extent permitted by Swiss law, we are not liable for indirect or consequential loss, lost profits, trading losses, loss of data or loss of business arising from the use of, or inability to use, the Service, the market data or any analytics, level or signal — whatever the legal basis. Our total liability to you for all claims in any twelve-month period is limited to the fees you paid us for the Service in that period.

Nothing in these terms excludes or limits liability for intent or gross negligence, for personal injury, or any other liability that cannot be excluded under applicable law.

12. Data protection

How we handle personal data — what is stored, where, for how long, your rights, the cookies we set and the payment and market-data processors involved — is set out in the Privacy Policy, which forms part of these terms.

13. Changes to these terms, law and jurisdiction

We may update these terms. Material changes are announced by e-mail to the account address at least 30 days before they take effect; the date at the top shows the current version. Continued use of the Service after the effective date is acceptance of the new terms; if you do not agree, cancel before then.

These terms are governed by Swiss law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction is Zürich, Switzerland; mandatory consumer-protection rules of your country of residence that give you a different forum are unaffected.

If a provision of these terms is invalid, the rest remains in force and the invalid provision is replaced by a valid one that comes closest to its purpose. These terms, the Disclaimer, the Privacy Policy, the pricing page and any order form are the entire agreement between you and us about the Service.

14. Contact

Nicolas Ossa Contreras, trading as Monolith Quant · c/o F2BII E-Commerce #559, Hintergoldingerstrasse 30, 8638 Goldingen, Switzerland · contact@monolithquant.com